Outsourcing call centers has become a very popular thing to do. If you are a representative of a company that has started telemarketing recently, or has been doing it for years now, there has never been a better time to ship that work across the ocean. Perhaps it might be best to look at this option from both sides of the fence though.
Outsource telemarketing is growing rapidly in popularity because it can vastly reduce the overhead expenses for an established company. With the amount of money spent every month just in marketing and trying to generate new customers, keeping this cost as low as possible means less time spent juggling funds to stay in the black.
Outsourced telemarketing commission only companies also exist. This means that you aren’t even paying a set hourly rate for their services in cases, or a very small one. Then their profit is made exclusively through selling your service or product to people you have put onto the call list. That not only keeps your costs down, but it greatly lowers your risk of failure. No more cold calling for yourself.
On the other side of the coin though, many people are not happy to hear someone who is clearly not from the country answering their questions about your services. More to the point, it seems like a number of potential customers are lost by the fact that they simply cannot understand what the “company representative” is telling them through a thick accent. Bear in mind that this is one of the primary drawbacks to outsourcing.
Pro’s And Cons
You can weigh the pros and cons, and even delve into the various means of payment (commission only, outsource per lead, straight hourly rates, ect.) and base your decision on what’s best for the company and its current needs. When you are ready to outsource your work, there are hundreds of reputable tele calling services for you to choose from. You can begin by using your browser to find listings of these companies, read reviews from former and current clients and see which fits your needs the best.